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Online safety & EDUCATION

Sony Interactive Entertainment (SIE) is committed to providing a welcoming environment for everyone – including our youngest and most vulnerable players.

We take a multilayered approach to online safety, combining:

  • Technology innovations like advanced parental control functions and voice chat reporting
  • Player education to foster a supportive, respectful community
  • Trained moderation and human oversight

We continue to invest in ensuring that the PlayStation Network is a space where people of all ages are comfortable having fun with others. 

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PlayStation Network Terms of Service

Once a player joins PlayStation™Network (PSN) and creates an account, they can manage their account settings to tailor their PlayStation experience according to their needs.
A diverse group of 5 young adults on a couch together watching two of the friends play a PS game as they are holding controllers and smiling.

Community Code of Conduct

The Community Code of Conduct provides guidelines for using PlayStation Network (PSN) to enhance the gaming setting where respect and safety are mutual.
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Hate Speech

We do not tolerate any form of hate speech on PlayStation Network.

Online Safety, Account Security, and Privacy

We strive to keep our players in control of their personal information to enable a safe and controlled environment for all players.

Online Safety Tools

Once a player joins PlayStation™Network (PSN) and creates an account, they can manage their account settings to tailor their PlayStation experience according to their needs.

PlayStation Parental Controls

Parental Controls on PS5 consoles can help parents manage their children’s PlayStation experience. Creating accounts for your children allows you to customize their privacy settings, spending limits, playtime schedules, and access to games based on their ratings.

Our Shared Commitment to Safer Gaming

SIE has partnered with Nintendo, on behalf of its community of Nintendo Switch players, and Xbox to define and support a common set of principles aimed at advancing user safety and making products and services as safe as possible for users. Learn more about our shared commitment to safer gaming.

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