Online Safety

Sony Interactive Entertainment (SIE) is committed to providing a welcoming and joyful environment for all players, including our youngest and most vulnerable players. We want all members of our community to have the best possible gaming experience on PlayStation Network (PSN), and finding new ways to manage online safety is a key part of that. 

We are committed to using technology and innovations to help ensure all players across PlayStation platforms are able to engage in social activities and create meaningful connections with others through shared play. Our aim is to provide tools for players and parents that allow them to take control of their experience on PlayStation platforms. Our efforts include advanced parental control functionalities, reporting capabilities such as voice chat moderation, and player education through warnings and suspensions.

We believe that protecting players online requires a multidisciplinary approach – one that combines the benefits of advanced technology, a supportive community, and skilled human oversight. At SIE, we will continue investing in, evolving, and amplifying our approaches to online safety.

SIE's commitment to Safer Gaming

All players on our platforms are required to agree with our PlayStation Network Terms of Service, which includes the Community Code of Conduct to ensure everyone can have fantastic social gaming experiences in settings where respect and safety are mutual. SIE condemns any form of hate speech on PlayStation platforms. 

SIE is aligned with Nintendo, on behalf of the community of Nintendo Switch players, and Xbox in the belief that protecting players online requires a multidisciplinary approach, and therefore we defined a set of principles that guide our work. Learn more about our shared commitment to safer gaming.

SIE is also committed to supporting the wider community through partners like the Family Video Game Database, a platform that provides resources, guidance, and support for families and parents who want to navigate their children’s video game experiences. SIE is proud to be the platform’s first corporate sponsor.

For more information and to find all resources about our Online Safety tools, click here.

For more information about Parental Controls, click here.